FAQ’s

Q. Where are the kid’s Emporium located?

We are currently providing online services. We do not have a concrete location or shop/ centre etc. however we are providing our services from ____________________.

Q. What are your payment methods?

We care for our customers, so we accept all kinds of payment methods that are available in Pakistan. We take all types of bank transfers, credit and debit cards and mobile banking options including easy paisa, jazz cash, and others. We also accept payment on delivery.

Q. What is your shipping source?

We ship our valuable services to our esteemed customers through TCS. We cover our nationwide services through TCS where you can pay cash on delivery.

Q. How can I check my order status?

After lacing order, customers get a tracking number for their request via email. You can track your order details through the TCS website.

Q What is your contact number?

You can contact us at our official mobile number.
Our mobile number is +92 321 1048768.

Q Have you any email address?

Just log in to your browser and go to https://kidsemporium.com.pk. Just log in, select a toy of your choice and get it delivered at your doorstep. For further quarries and information, you can contact us at admin@kidsemporium.com.pk. We also provide our alternative email address for the ease of our customers. Our alternative email address is info@kidsemporium.com.pk

Q Is there any minimum order limit?

No, there is no minimum order limit.

Q What is the process for having updates regarding The Kids Emporium and its deal?

Press the newsletter and get all the updates regarding our website’s offers, deals, sales, and new arrivals.

Q How can I unsubscribe from the website?

You can log out from the website. You can contact us if there is anything that annoys you as customer’s satisfaction is our ultimate priority.

Q What is the estimated delivery time?

The maximum time for delivery is 24-48 hours. Order delivery may take some time if your area is too distant from Lahore.

Q What are delivery charge in Pakistan?

We are charging 150 PKR as delivery charges for all the cities of Pakistan.

Q What are International delivery charges?

We are taking 2500 PKR as delivery charges for all Middle East and European countries. 2500 PKR is minimum delivery charges.

Q Can you mention the International locations where you provide shipping services?

We are currently offering our online toy shipping services in The Middle East and Europeans countries. We are charging 2500 PKR shipping charges for online shipping services.

Q What is refund policies?

The Kids Emporium offers refund and replacement policies as we care for our customers, but there are some limitations for replacement policies.
1. Product must not be used.
2. Merchandise must not be unpacked.
3. The product should be in the original condition as delivered.
4. The complaint against the product should be registered within 24 hours of delivery.
Q Is there any additional hidden charges?
No, there are no additional or hidden delivery charges on all products. The prices mentioned on our products include all the taxes.

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